Privacy Policy

Privacy Policy
Last Updated: June 2026
Avinproperties Limited ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
1. Who We Are
Avinproperties Limited
11 Brindley Place
2 Brunswick Square
Birmingham
B1 2LP
Email: info@avin-properties.com
Website: www.avin-properties.com
2. Information We Collect
We may collect and process the following information:
Information You Provide
Name
Company name
Email address
Telephone number
Property address or location
Details submitted through contact forms
Any correspondence you send to us
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Website usage data
Pages visited and time spent on our website
3. How We Use Your Information
We use your information to:
Respond to enquiries and requests
Provide quotations and services
Arrange property management, maintenance or renovation works
Communicate with landlords, agents, tenants and contractors
Improve our website and services
Comply with legal obligations
Prevent fraud and maintain website security
4. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
Contractors and service providers
Letting agents and estate agents
Property owners and management companies
Professional advisers
IT and website service providers
Regulatory authorities where required by law
All third parties are expected to keep your information secure and use it only for authorised purposes.
6. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.
8. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
Cookies help us understand how visitors use our website and allow certain website functions to operate correctly.
You can control or disable cookies through your browser settings.
9. Your Rights
Under UK data protection law, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to processing
Request transfer of your data
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Avinproperties Limited
11 Brindley Place
2 Brunswick Square
Birmingham
B1 2LP
Email: info@avin-properties.com
Website: www.avin-properties.com
If you are not satisfied with our response, you may contact the Information Commissioner's Office (ICO) at www.ico.org.uk.
